To apply for a Capital-RB account online, you must: (i) Be at least 18 years old. (ii) Agree to the account's Terms and Conditions. (iii) Provide required information.

Information to Provide: (i) Government-issued ID number. (ii) Country and home address. (iii) Personal details, including date of birth and (iv) Occupation. Income source details if applying for a loan. Please note that Capital-RB verifies all information before approval.

Recover your online account access easily: (i) Visit Capital-RB's internet banking section on your device's browser. (ii) Navigate to "Forgotten User ID or Password" page and follow the prompts. For live assistance, click "Chat." Find phone support in the "Contact Us" section.

Exclusive to Capital-RB customers, primary account holders can access tax documents online. Joint account owners and authorized signers cannot.

For swift resolution: (i) Credit Card: Use the Dispute Center to manage disputes. (ii) ATM/Debit Card: Contact us via Chat or call for dedicated assistance.

Paying Your Credit Card by Phone: (i) Have payment details ready. (ii) Contact us, and we'll assist with your payment. (iii) International customers, should contact us via email for support.